Kunder eller partnere kan bruge underagenten Fordringsstyring for bilgaranti fra en Experience Cloud-lokalitet til at opsummere indsendte garantikrav, kontrollere statussen for deres krav og validere garantioplysningerne for deres køretøjer, aktiver eller dele.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise, Performance, Unlimited og Developer Edition med tilføjelsesprogrammet Agentforce for biler eller inkluderet i Agentforce 1 Automotive Edition. Kræver, at hver bruger har tilføjelsesprogrammet Agentforce for biler for at få adgang til handlingen.
Underagentdetaljer
API-navn
AutomotiveWarrantyClaimsManagement
Inkluderede agenthandlinger
Få garantikrav for konto
Send mail til kontakter
Hent sammendrag for relateret garantiregistrering
Kontroller aktiv for garanti
Søg i kundekonti
Kontroller dækning for dele
Hent kontokøretøjer med udvidede parametre
Eksempler på erklæringer, der udløser denne underagent
" Opsummer denne garantiregistrering"
"Vis køretøjer for Neogen-kontoen med et VIN, der slutter med 999. Kontroller, om dette køretøj er under garantidækning"
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