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          Considerations for Automotive Sales Concierge

          Considerations for Automotive Sales Concierge

          To use the Agentforce Automotive Sales Concierge agent, consider supported functionality, usage, limitations and allowances, limits, and other issues.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.

          Language and Locale Support

          Agentforce Automotive Sales Concierge supports English in this locale.

          LOCALE CODE
          English (United States) en_US

          Large Language Model Support

          Agentforce Automotive Sales Concierge supports these models. Agent actions can make calls to other predefined LLMs. Bringing your own model isn’t supported, but custom actions that execute prompt templates can use any Salesforce-managed model. See Large Language Model Support.

          Model
          OpenAI GPT-4o

          Einstein Trust Layer Service Support

          Agentforce Automotive Sales Concierge supports the Trust Layer services supported by the Agentforce Employee Agent type.

          Billing Considerations for Agentforce

          The subagents and actions for Automotive Sales Concierge are based on the Agentforce Employee Agent type.

          Agentforce Employee agents use generative AI to prompt executions and use Data Cloud to ingest, store, and process data. Use of Agentforce Service agents impacts the consumption of billing credits in these usage types. Before deployment, work with your Salesforce account team to confirm license availability and plan credit usage.

          For more information, see Metering for Agentforce and Generative AI Usage.

          For more detailed information on how usage is billed, see Considerations for Agentforce Employee Agent.

          Automotive Sales Concierge Limitations

          • To ensure proper functionality, use the out-of-the-box (OOTB) template subagents provided with this agent. These subagents contain essential predefined custom variables required for the agent to operate correctly. See Automotive Sales Concierge Subagent Reference.
           
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