Create an Agent from an Agentforce Automotive Sales Concierge Template

Note Automotive Sales Concierge agent template and subagents are available only in the Legacy Agentforce Builder.

Launch an interaction with the agent directly from the customer’s Account page. When launched from there, the agent can intelligently pick up the context from the account record and immediately begin the sales process for that customer.

If the agent is initiated outside of an account page, it must first authenticate the account for the sales process to begin. This is done by requesting the customer's name, email, or phone number for identification. Once the account is identified, the agent will continue the sales process within the correct account context.