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Activate the service process template from Unified Catalog, then copy its Product2 record ID. You replace placeholders in the Sales Concierge flows with this ID.
| User Permissions Needed |
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| To install a Unified Catalog template: Unified Catalog Admin AND Context Service Admin |
Complete Prepare Your Org and Configure User Permissions for Automotive Sales Concierge for Customers.
The Sales Concierge service process (developer name SlsCncrgAutoSvcProc_SalesConcierge) creates the Product2 record that the agent flows use to create cases for quotes and appraisals.
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