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Configure User Permissions for Warranty Claims Adjudication

Configure User Permissions for Warranty Claims Adjudication

Assign permission set licenses to claim adjudicators so they can work with the Warranty Claims Adjudication agent.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.
User Permissions Needed
To assign permission sets:

Assign Permission Sets

AND

View Setup and Configuration

Assign permission set licenses to employee users who adjudicate claims.
  1. From Setup, in the Quick Find box, enter Users, and then select Users.
  2. Select a user.
  3. In the Permission Set License Assignments related list, click Edit Assignments.
  4. Under Available Permission Set Licenses, select Automotive Foundation User, Claims Management Foundation, Warranty Lifecycle Management Psl, Einstein Prompt Templates, Einstein for Automotive, and Agentforce (Default), and then click Add.
  5. Save your changes.
 
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