Loading
Upcoming Mandatory Changes to Public Key Infrastructure (PKI)Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Automotive Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Create an Agent from an Agentforce Automotive Warranty Claims Assistance Template

            You are here:

            1. Salesforce Help
            2. Docs
            3. Automotive Cloud

            Create an Agent from an Agentforce Automotive Warranty Claims Assistance Template

            Use the Automotive Warranty Claims Assistance agent template to quickly build an agent that autonomously handles the sales life-cycle for vehicles and assets for customers.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.
            1. Set up Einstein generative AI to get access to powerful generative AI features.
            2. Enable Agentforce.
            3. Create an Agent by using the Automotive Warranty Claims Assistance template and configure the settings according to your needs.
            4. Setup and Manage Automotive Cloud Agents in Slack.
              The agent can be accessed in Slack via Agentforce or the Account channel page. There is no automatic context picking in Slack. For example, if the Slack channel is for the account, John Smith, you must explicitly ask the agent to summarize the details for "John Smith" rather than saying "this account" in your prompts. You must continue to mention the agent in the account channel for it to act on your requests.
             
            Loading
            Salesforce Help | Article