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Agentforce for Automotive 保修索赔帮助
简化车辆、资产或零件的保修生命周期,并通过 AI 协助帮助客户和合作伙伴用户收集保修的相关信息。该客服人员帮助生成提交的保修索赔摘要,检查索赔状态,并验证其车辆、资产或零件的保修信息。用户还可以根据要求确定可序列化和不可序列化零件的保修范围。

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简化车辆、资产或零件的保修生命周期,并通过 AI 协助帮助客户和合作伙伴用户收集保修的相关信息。该客服人员帮助生成提交的保修索赔摘要,检查索赔状态,并验证其车辆、资产或零件的保修信息。用户还可以根据要求确定可序列化和不可序列化零件的保修范围。
| 适用于:Lightning Experience |
| 适用于:带有 Agentforce for Automotive 加载项或包含在 Agentforce 1 Automotive Edition 中的 Enterprise、Performance、Unlimited 和 Developer Edition。需要每个用户拥有 Agentforce for Automotive 加载项,才可以访问操作。 |

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