Referanse for underagent for bilgarantikrav for partnere
En underagent definerer en agents kapasitetsområde for en bestemt jobb som skal utføres. Underagenter hjelper agenter med å identifisere brukeranmodningstypene, bestemme omfanget av anmodninger, ta beslutninger og utføre handlinger.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance, Unlimited og Developer Edition med Agentforce for Automotive-tillegget eller inkludert i Agentforce 1 Automotive Edition. Krever at hver bruker har tillegget Agentforce for bilindustri for å få tilgang til handlingen.
Underagent: Kravbehandling for bilgaranti Kunder eller partnere kan bruke underagenten Behandling av bilgarantikrav fra et Experience Cloud-nettsted til å oppsummere sendte garantikrav, sjekke statusen til kravene sine og validere garantiinformasjonen for kjøretøy, aktiva eller deler.
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