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客户服务代表可以使用 Automotive 服务控制台全面查看客户及其活动,有效地处理客户请求并赢得他们的信任。通过 Service Excellence 组件完善服务过程的每个步骤:身份验证、时间线、记录提醒、操作启动程序和审计跟踪。
| 适用于:Enterprise、Unlimited 和 Developer Edition |

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