Serviceprocesautomatisering strømliner og automatiserer dine servicehandlinger. Design sagsstyrede serviceprocesser fra anmodningsindtagelse til fuldførelse ved brug af enten det forenede katalog eller Service Process Studio. Begge strukturer bruger Omniscripts til at registrere anmodningsdetaljer på tværs af assisterede og selvbetjeningskanaler. De bruger også forhåndsoprettede forløb til at automatisere fuldførelsestrin og registreringsopdateringer.
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Tilgængelig i: Enterprise, Unlimited og Developer Edition
Automotive Finance (Bilfinansiering) Opsæt og konfigurer serviceprocesser ved at bruge forenet katalog eller Service Process Studio for bilfinansieringshandlinger, der fremmer kundesynlighed og reducerer omsætningstid.
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