Loading
Salesforce now sends email only from verified domains. Read More
Automotive Cloud
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Create Fault and Labor Codes for Products in Automotive Cloud

          Create Fault and Labor Codes for Products in Automotive Cloud

          Define product fault codes to standardize the typical faults in a product. Define product labor codes to standardize the type of labor services your company offers with their estimated effort. You can specify product fault codes and product labor codes in warranty term coverages to extend or restrict the product defects and labor services that are covered under a warranty term.

          Required Editions

          Available in: Enterprise, Unlimited, and Developer Editions
          User Permissions Needed
          To create product fault codes and product labor codes: Warranty Lifecycle Management permission set
          1. To create a product fault code, follow these steps:
            1. From the App Launcher, find and select Product Fault Codes.
            2. Click New.
            3. For Fault Code, specify a code set.
            4. To specify the product for the product fault code, enter a product.
            5. To specify the product family for the product fault code, enter a product family.
            6. Save your changes.
          2. To create a product labor code, follow these steps:
            1. From the App Launcher, find and select Product Labor Codes.
            2. Click New.
            3. For Labor Code, specify a code set.
            4. To specify the product for the product labor code, enter a product.
            5. To specify the product family for the product labor code, enter a product family.
            6. To specify the estimated hours of labor effort, enter an estimated effort.
            7. Save your changes.

          Create code set relationships to link the fault codes to the labor codes.

           
          Loading
          Salesforce Help | Article