To assign a warranty term to a product or product family, create a product warranty
term. The standard warranty terms assigned to a product or product family apply to all assets for
that product or product family.
Required Editions
Available in: Enterprise, Unlimited, and Developer
Editions
User Permissions Needed
To create product warranties:
Warranty Lifecycle Management permission set
From a Warranty Term record, on the Product Warranty Terms related list of the Related tab,
click New.
To change the warranty term, specify a Warranty Term.
To associate the warranty term with a product or product family, specify the Covered
Product or Covered Product Family.
For each Product Warranty Term record, you can associate a warranty term to either a
product or a product family.
Save your changes.
Example
The warranty manager at Neo Motors, a manufacturer, defines a warranty term called Neo Engine
Standard Warranty. To assign the Neo Engine S95 product to the warranty term, she creates a
product warranty term with the following details:
Product Warranty Term 1
Warranty Term: Neo Engine Standard Warranty
Covered Product: Neo Engine S95
The warranty term is assigned to all assets for the Neo Engine S95 product.
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