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Payments in Revenue Management

Payments in Revenue Management

Set up payment methods and gateways, collect and reconcile customer payments, issue refunds, and track settlements.

  • Process Payments and Issue Refunds in Revenue Management
    Complete your cash journey by making payments for posted invoices and issuing refunds when needed. Settle open invoice balances in a timely manner and accurately report cash flow by collecting and applying payments. Refund your customers if they change or cancel products or services that they paid for.
  • Automate Payment Reconciliation
    Accelerate cash collection by automating payment reconciliation between the payment advice records your customers send and the payment proofs your bank confirms. Billing uses Document AI to extract payment data from payment advice documents, lockbox files, or emails, and automatically matches the payment data against payment proofs such as bank statements. Your accounts receivable team can then review all matched and unmatched transactions.
  • Billing Settlements Central
    Access invoices, payments, credit memos, and debit memos with ease from a single console. Perform settlements and adjustments, track balances, and act from a single console. Reduce navigation, gain visibility into outstanding balances, and support efficient billing through in-context actions and customizable views.
 
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Salesforce Help | Article