Campaigns are an effective way to help patients and members stay engaged with their
care team and stick with their care plans. Identify a group of people who share a need, and then
assign them to a campaign.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
User Permissions
Needed
To view campaigns:
Read on campaigns
To customize type values:
Edit on campaigns
AND
Marketing User checked in your user information
To add a single person to a campaign, open their record and click Add to
Campaign.
To add multiple people to a campaign, select the people you want to add from the
campaign record.
A record of being added to the campaign appears on the person's timeline.
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