Forudsætninger for brug af Consumer Goods Cloud for Service-appen
Gennemse disse forudsætninger og overvejelser for at opsætte og bruge appen Consumer Goods Cloud til Service.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise og Unlimited Edition, hvor Consumer Goods Cloud er aktiveret
Hvis du vil bruge Consumer Goods Cloud til Service, skal du installere Consumer Goods Cloud. Se Installer administrerede pakker.
Hvis du vil bruge komponenten Tidslinje, skal du aktivere Tidslinje i Opsætning. Konsollen har en forudkonfigureret tidslinjekomponent, der viser interaktionsregistreringerne for en serviceagent. Se Opsæt en tidslinje i Salesforce.
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