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客戶資料管理
客戶管理是指根據與客戶偏好設定、行為和購買相關的資料套用各種技術和方法,以與主要客戶建立長期關係。使用「客戶」模組集中建立與監視客戶資料,例如:地址、通訊管道、聯絡合作夥伴、商店營業時間與銷售點,並避免冗餘。例如:僅在「客戶」模組中更新地址一次,即更新客戶的所有地址資料記錄。或者使用條件範本,將特定客戶條件新增至客戶。將商店分類屬性與客戶的貿易組織階層用於業務流程,例如:策略性造訪規劃。

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客戶管理是指根據與客戶偏好設定、行為和購買相關的資料套用各種技術和方法,以與主要客戶建立長期關係。使用「客戶」模組集中建立與監視客戶資料,例如:地址、通訊管道、聯絡合作夥伴、商店營業時間與銷售點,並避免冗餘。例如:僅在「客戶」模組中更新地址一次,即更新客戶的所有地址資料記錄。或者使用條件範本,將特定客戶條件新增至客戶。將商店分類屬性與客戶的貿易組織階層用於業務流程,例如:策略性造訪規劃。
| 提供版本:已啟用 Consumer Goods Cloud 的 Lightning Experience Professional、Enterprise 和 Unlimited Edition |
客戶資料擷取自舊版系統,且包含:
客戶類型有:
客戶種類有:
可以使用 Consumer Goods Cloud 應用程式:

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