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Retail Execution at Your Fingertips
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          View Tours

          View Tours

          The Tour Schedule card shows the recent tours assigned to you. You can view all the non-canceled tours and go to a tour on the tour cockpit. Typically, you receive a single tour for a day. The app also supports overnight tours and multi-day tours.

          Required Editions

          Available in: Lightning Experience in Enterprise and Unlimited Editions that have Consumer Goods Cloud enabled
          User Permissions Needed
          To view tours:

          CGCloud Tour Driver

          OR

          CGCloud Retail Tour Driver AND CGCloud Retail User

          AND

          Direct Store Delivery for Consumer Goods Offline Mobile App

          Note
          Note The Tours page doesn’t show the tours that the warehouse admin is yet to finalize (status as Initial).
          1. To view all non-canceled tours, tap View All on the Tour Schedule card.
            The page shows all tours with the tour description, the tour date, the number of associated visits, and a visual indicator for the current tour status.
          2. To view the tour details, select a tour.
            On the Tours page, you can search for a tour by providing a tour name in the search bar.
           
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          Salesforce Help | Article