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Sales Innovations for Prospect Management
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            Change Engagement Status

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            Change Engagement Status

            After contacting a prospect, you can update the engagement status instantly and keep the prospect's record up to date.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Professional, Starter, and Unlimited Editions

            Outreach List change engagement status

            1. To change the engagement status of a prospect, click Down arrow icon next to the prospect's name.
            2. Click Change Status.
            3. Select a status in the pop-up window.
            4. Save your changes.
              The prospect's record automatically moves to the section associated with the selected status.
             
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            Salesforce Help | Article