Common Setup Errors
See the common errors that you can encounter during the Integration Solutions setup and the possible reasons and resolutions.
Required Editions
| Available in: all editions except Starter |
| Error Scenario | Possible Cause | Resolution |
|---|---|---|
| Unable to connect the Salesforce and MuleSoft instances. | You don't have Administrator access to either the Salesforce instance or the MuleSoft instance, or both. | Get Administrator access to both your Salesforce and MuleSoft instances. In your MuleSoft instance, you must have Administrator access in the root business group. |
| Unable to deploy an Integration app. | Your MuleSoft instance doesn't have the required amount of vCore. | Ensure that sufficient vCores are available. By default, the deployment of an integration app consumes 0.1 vCores. |
| Unable to deploy an integration app. | The application name is already in use. | Provide a unique name. |
| Deployment targets aren’t fetched for the specific business group and environment. | Your organization doesn’t have access to the deployment targets with the specified business group and environment. | Ensure that you select the correct business group and environment that has at least one deployment target. |
| Deployment targets aren’t available. | Either you don’t have access to the deployment targets or the targets are unavailable right now. | Ensure that you have the required access to the deployment targets in the MuleSoft instance. If you have the required access, refresh the page and try again. |
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