Add a Link Field to Integration Procedure for Location or Subscriber Tables (Managed Package)
Configure the relevant integration procedure to include your custom URL field, enabling
the field to appear as a clickable link in the Location or Subscriber tables within Enterprise
Sales Management.
Required Editions
This feature is part of the Communications Cloud managed package.
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer
Editions
To make your custom URL field visible and functional as a link in the tables, add it to the
appropriate integration procedure's configuration.
From Setup, in the Quick Find box, enter Integration Procedures, and then select Integration Procedures.
Open the active version of the integration procedure controlling the table view.
ESM_CustomViewSetup (for quote tables)
ESM_CustomViewSetupForOrder (for order tables)
Go to the specific step within the integration procedure where table columns are defined.
For Classic journey (Quote Member tables): Go to the CustomQMFieldMapper step.
For Guided journey (Quote Member tables): Go to the GuidedCustomQMFieldMapper step.
Add a JSON object within this step's configuration for the custom URL field that you
created. Set the type key to hyperlink.
Example:
{
"label": "Custom Link", // You can use the column name provided in the "Create the Custom URL Field" section, Step 5 any custom name you prefer, which will appear as the link text for all records.
"name": "Your_Custom_URL_Field_API_Name__c", // Use your field API name from the "Create the Custom URL Field" section, Step 5
"topic": ["All"], // Optional: Assign to relevant topics
"type": "hyperlink", // Must be 'hyperlink'
"visible": true, // Set visibility as needed
"editable": true // Set editability as needed
}
(Note: Replace placeholders with the actual field label and field API name of the custom URL
field that you created).
Save and activate the integration procedure.
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