Assign permission sets to the user to access the invocable actions in the
Communications, Media, and Energy managed package. To use invocable actions, migrate your org from
the managed package licenses to the permission set licenses, before assigning the CME Agentforce
permission set.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer
Editions
User Permissions Needed
To assign permission sets:
Assign Permission Sets
AND
View Setup and Configuration
From Setup, in the Quick Find box, enter Users, and then select
Users.
Open the user's record.
In the Permission Set Assignments related list, click Edit
Assignments.
Move these permission sets to the Enabled Permission Sets list.
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