Loading
Communications Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Configure and Use Link Fields in Location or Subscriber Tables (Managed Package)

            You are here:

            1. Salesforce Help
            2. Docs
            3. Communications Cloud

            Configure and Use Link Fields in Location or Subscriber Tables (Managed Package)

            To help users go directly to relevant internal or external pages from within the Location or Subscriber tables in Enterprise Sales Management, add columns to the tables that show clickable URLs. The configuration involves creating a custom URL field and adding it to the relevant integration procedure, with a specific step name that varies for Classic and Guided journeys.

            Required Editions

            Managed Package Icon This feature is part of the Communications Cloud managed package.

            Available in: Lightning Experience
            Available in: Enterprise, Unlimited, and Developer Editions
            User Permissions Needed
            To configure Location and Subscriber tables: Communications Cloud Admin
            1. Create the custom URL field to store your URLs.
            2. Add the custom ink field to the relevant integration procedure so that the field appears in the table.
            3. To enable populating the link field via CSV uploads, configure the appropriate field set.
            4. Populate the link fields considering these data entry and usage details.
              • When you add records (via inline editing or CSV upload), enter the complete URL into your custom link field for the link to function correctly. Including the protocol (for example, https://) is recommended.
              • After you save the field, it shows the URL as a clickable link in the table.
              Important
              Important You can't edit the URL by clicking the link within the table. To update a URL entered via inline editing, delete the member record and add it again with the correct URL.
             
            Loading
            Salesforce Help | Article