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Customize the Information in the Services Page of the Customer Self-Service Portal (Managed Package)
The Services page shows a list of all the services associated with an account, with information about each service. For product bundles, details about the child products are also shown.
This feature is part of the Communications Cloud managed package.
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By default, the Services section lists five services, and the Load more option allows you to show more services. To customize the number of services shown, modify sfi_SelfServiceAssetViewerParentCard.
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By default, five levels of hierarchy are shown. To customize the number of levels of hierarchy, modify the CPQ setting DefaultHierarchy.
The Services page also includes a Search option, which searches the item name field by default.
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To customize the field on which the Search function operates, modify sfi_SelfServiceAssetViewerParentCard. Modify the value of the action parameter searchBy in the event customsearch:click_search.
By default, the Advanced Search option is disabled, by adding Hide CSS in the Custom CSS option of the FlexCard sfi_SelfServiceAssetViewerParentCard. You can remove Hide CSS to enable it.
You can also customize the information shown on each service card:
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To customize the information shown on each parent service card, modify sfi_SelfServiceAssetViewerLineItems.
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To customize the information shown on each child service card, modify sfi_SelfServiceAssetViwerChildLineItems.
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To customize the actions shown in the Manage menu on each parent service card, modify sfi_SelfServiceAssetViewerLineItems.
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To customize the actions shown in the Manage menu on each child service card, modify sfi_SelfServiceAssetViwerChildLineItems.
