You are here:
Delete a Promotion from the Industries CPQ Cart
You can delete a promotion and its products, or you can delete only the promotion.
A deep delete removes the promotion and its changes along with the products pertaining to the promotion. This is the default setting for DeleteServices.
When you delete the promotion, it only deletes the promotion and its changes (discounts and cardinality). The products that the promotion applies to remain in the cart. To change the delete to a shallow delete, edit the DeleteServices setting.
When you have applied more than one promotion to a bundle in the cart, you must have shallow delete enabled. Then you can delete each promotion individually. If deep delete is enabled, you cannot delete multiple promotions applied to one bundle of products.
- To see the promotions you have added to the cart, click the PROMOTIONS tab.
- Click Delete next to the promotion that you want to delete.
- When prompted, click Delete again.
