Preserve Original Asset Prices for MACD in Enterprise Sales Management

This feature is part of the Communications Cloud managed package.

Available in: Lightning Experience

Available in: Enterprise, Unlimited, and Developer Editions, where Standard Cart APIs are enabled.

To maintain performance across large multi-site quotes, ESM restricts repricing triggers via Industries CPQ. The calculation engine triggers only when you modify price-impacting attributes. Editing non-pricing attributes doesn’t impact the asset price or trigger a recalculation.

Industries CPQ uses Attribute-Based Pricing to determine if a change triggers a price recalculation.

• Retain Price – If an attribute isn't defined in the pricing matrix, Industries CPQ treats it as non-price impacting, and preserves the original asset price, including manual overrides.
• Trigger Recalculation – If a specific Product/Attribute combination is defined in the matrix, Industries CPQ recalculates the price based on the new value.

For example, a sales rep manages a contract for Business Internet.

• The rep changes the installation date. Because this is a non-pricing attribute omitted from the calculation matrix, the negotiated price of $50 remains the same.
• The rep changes the bandwidth from 100 Mbps to 500 Mbps. Because this is a price-impacting attribute in the calculation matrix, the system recalculates the price to the current catalog rate of $90.

Exclusively with Classic APIs, ESM maintains fixed asset prices during MACD when Action__c is set to Existing. This setting prevents automatic repricing and ensures consistent totals; however, updating the action to Change triggers standard repricing. See Maintain Asset Price during MACD Operations.