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            Replace Offer in Cart Flow

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            Replace Offer in Cart Flow

            Use this flow to replace an existing offer in a cart containing a single valid offer with a corresponding single offer based on specified inputs. The existing offer is disconnected and a new offer is added to the cart. This flow invokes CpqCartReplaceOfferInvocable (Replace Offer in Cart) invocable actions to replace offer in a cart. For example, your existing customer wants to upgrade their limited phone plan to a new plan with unlimited data, text, and talk time. As a sales rep, you want to ensure that their existing phone service isn't interrupted and that their phone number remains the same. With this flow, you can move this customer to an unlimited plan, guaranteeing ‌continuity of service and retaining the same mobile number and email address.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Unlimited, and Developer Editions

            Industries CPQ API Used to Invoke Replace Offer in Cart Flow

            • getCartsTargetOffers - Identify valid offers to replace for a specified asset.
            • replaceOffers - Replaces an existing offer with a new offer in the cart.

            Input Values

            Parameter description data type
            cartId The ID of the quote, order, or opportunity record where the offer must be replaced. String
            offerId The ID of the target product or offer to replace the current product or offer. String
            validate Optional. A Boolean value that indicates whether to validate the configuration of the line item before replacing the line item. The default value is true. Boolean
            price Optional. A Boolean value that indicates whether to recalculate the price based on a new offer. The default value is true. Boolean

            Output Values

            Parameter description data type
            output A JSON string that includes the details of the replace offer action. String
            error An error that was encountered during action execution. String

            Example

            JSON Request

            priceBookEntryId = 01uDn000001Af70IAC
cartId = 801Dn000000vRO7IAM

            JSON Response Body

            cartId = "801Dn000000vRO7IAM"
errorMessage = "null"
replacementOfferResult = "{"actions":{"itempricesupdated":{"client":{"params":{}},"remote":{"params":{"methodName":"getCartLineItemPrices","cartId":"801Dn000000vRO7IAM","price":false}},"rest":{"link":"/services/apexrest/vlocity_arvk/v2/cpq/carts/801Dn000000vRO7IAM/price?price=false","method":"GET","params":{}}}},"messages":[{"message":"Replacement applied successfully","severity":"INFO","code":"830"}],"totalSize":0}"
             
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