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Track revenue performance in real time with Communications Sales Insights, an app in Agentforce Communications that shows sales, order, pricing, and customer lifecycle metrics in Salesforce dashboards that you can customize. You can deploy this app on the Salesforce Platform or as a managed package.
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer editions with Communications Cloud Advanced and Agentforce for Communications. |
Visual analytics bring together data across quoting, ordering, and activation with Data 360 and Tableau Next. This unified view spans the customer lifecycle and breaks down silos across communications service providers. Catch forecasting inaccuracies, operational bottlenecks, revenue leakage, and accountability gaps before they affect the business. Make data-driven decisions without switching between apps.
Use Communications Sales Insights to:
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