Communications Sales Insights Orders Dashboard

The Orders Dashboard tracks order fulfillment and identifies risks, such as failed, cancelled, or overdue orders.

Orders Dashboard KPIs

The table shows each KPI on the Orders Dashboard and how Communications Sales Insights calculates it.

KPI	Calculation
Total Orders	Number of orders.
Fulfilled Orders	Number of fulfilled orders.
Failed Orders	Number of failed orders.
Cancelled Orders	Number of cancelled orders.
% Orders Fulfilled	Number of fulfilled orders divided by total orders, expressed as a percentage.
% Orders Failed	Number of failed orders divided by total orders, expressed as a percentage.
Orders in Jeopardy	Number of orders with a jeopardy status of Overdue.
Top Open Orders By Status	The top open orders by status.
Top Open Orders By Account	The top accounts with open orders.
Top Open Orders By Product	The top products with open orders.
Milestone Status by Orders	Shows how open orders are distributed across milestones. Tracks fallout and jeopardy severity so you can find orders at risk of missing their service level agreement (SLA).

Did this article solve your issue?

Let us know so we can improve!