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          Set a Default Displaying Picklist Topic for Location and Subscriber Tables (Managed Package)

          Set a Default Displaying Picklist Topic for Location and Subscriber Tables (Managed Package)

          Define which custom topic appears by default in the Displaying picklist for Location and Subscriber tables in Enterprise Sales Management.

          Required Editions

          Managed Package Icon This feature is part of the Communications Cloud managed package.

          Available in: Lightning Experience
          Available in: Enterprise, Unlimited, and Developer Editions
          User Permissions Needed
          To add topics: Communications Cloud Admin
          1. From Setup, in the Quick Find box, enter Integration Procedures, and then select Integration Procedures.
          2. Open the active version of the relevant integration procedure (for example, ESM_CustomViewSetup or ESM_CustomViewSetupForOrder) that you want to modify for setting the default.
          3. Go to the field mapping step where the default topic is configured.
            • For Classic journey: Go to the CustomQMFieldMapper step.
            • For Guided journey: Go to the GuidedCustomQMFieldMapper step.
          4. Find the MemberDefaultTopic node within this step's configuration.
          5. Set the value for the Location key or the Subscriber key to your preferred default topic label.

            Example: setting default topics for the Location and Subscriber tables.

            
                  "MemberDefaultTopic": {
                  "Subscriber": "All", // Default topic for Subscriber table
                  "Location": "Another Topic" // Default topic for Location table
                  }
          6. Save and activate the integration procedure.
           
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