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Get Started with Communications, Media, and Energy & Utilities (CME)...
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            Set Up Agentforce for Cart Operations

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            1. Salesforce Help
            2. Docs
            3. Communications, Media, and Energy & Utilities Managed Package

            Set Up Agentforce for Cart Operations

            To give sales reps and other users access to the powerful generative AI features, invocable methods, and flows across Communications, Media, and Energy & Utilities managed package, admins must set up Agentforce, invocable methods, and deploy Agentforce static resource files. Sales reps can work with the invocable actions and flows provided in Communications, Media, and Energy & Utilities managed package.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Unlimited, and Developer Editions
            User Permissions Needed
            To enable Agentforce:

            Manage AI Agents AND the admin user permission for the agent type that you want to create

            OR

            Customize Application
            To add invocable method configuration:

            Salesforce CPQ Admin User

            AND

            Salesforce CPQ Admin User Access
            1. From the App Launcher, find and select Vlocity CMT Administration.
            2. Select CPQ Configuration Setup under custom settings. .
            3. To add a custom configuration, click Add.
            4. Enter CpqCartAgentInvocableAction as the name and ON as the setup value.
            5. Save your changes.
            6. From Setup, in the Quick Find box, enter Agent and select Agentforce Agents.
            7. Turn on Agentforce.
            8. Download and deploy static resource files to use preconfigured flows.
             
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