OM Standard: Configure Request and Response Storage in Custom Settings

The OrchestrationItemLog custom setting sets whether and where orchestration item requests and responses are stored. To reduce load on the database, you can set the custom setting to "BigObject" or "Off", or set a different value to store the information somewhere else.

Note

1. In Lightning Experience, click the gear icon, then select Setup from the menu.
   
2. In the Quick Find box, type Custom Settings, then click Custom Settings.
3. Find XOMSetup, and click the Manage link next to it. If you don't see XOMSetup, then click the X from among the letters at the top of the screen to filter out most of the options.
   
4. Next to OrchestrationItemLog, click Edit.
5. In the XOM Setup Edit window, in the Value field, type one of the following options:

   • Off: Request and Response information isn’t stored at all, and the extension method isn’t called (so it's not executed in the custom adapters). This setting reduces database load.

   • BigObject: Request and Response information is stored in a Big Object for the orchestration item (and is shown in the Orchestration Item Log section). This setting reduces database load. If you choose this option after an upgrade to, or clean installation of Spring '22, you'll need to drag the Lightning component Orchestration Item Log into your Orchestration Item Record page to be able to see the Request and Response fields (see Add a Lightning Component to a Record Page).

   • OrchestrationItem: Request and Response information is stored in fields on the orchestration item (in the Interaction Details section). This is the default behavior for release Winter '22 and earlier. Note: We don't recommend that you use this option because the other options provide better database performance.

   For more information about the options, see OM Standard: Request and Response Data Storage.

   You can also store request and response information in a different location by overriding the default behavior of the integration adapter. See the void persistOrchestrationItemLogs method in Methods Included with XOMEnhancedSystemInterface.

6. Click Save.