您在此处:
在联系中心验证成员的身份,并获取参与详情
当您在联系中心接受成员的呼叫时,记录呼叫的原因并验证成员的身份。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
当您在联系中心接受成员的呼叫时,记录呼叫的原因并验证成员的身份。
适用于:Lightning Experience 适用于:带 Health Cloud 的 Enterprise 和 Unlimited Edition |
| 所需用户权限 | |
|---|---|
| 要使用适用于 Health Cloud 的联系中心 | 管理适用于 Health Cloud 的联系中心 |
在客户名称和客户编号旁边。

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.