Aktiver Forbedrede lagringssvar for nøjagtig vurderingssporbarhed
Gør nøjagtigheden og sporbarheden af dine vurderingssvar bedre ved at linke dem til den specifikke version af det vurderingsspørgsmål, der bruges i Omniscript. Hvert svar bevares i dets oprindelige kontekst, hvilket giver en mere præcis og pålidelig registrering.
Tildel standardbrugere, gæstebrugere og portalbrugere tilladelse til at få adgang til OmniProcessAsmtQuestionVer-objektet for at gemme svar på den tilknyttede spørgsmålsversion.
Ved at vedligeholde versionskonteksten kan du bedre spore og analysere kundeinteraktioner, hvilket fører til mere informeret beslutningstagning og forbedret kundeservice.
Skriv Discovery Framework i feltet Find hurtigt i Opsætning, og vælg derefter Generelle indstillinger.
Aktiver Forbedrede gemme-svar.
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