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Define the Conditions for a Fulfillment Task Assignment Rule
Optionally, set up the conditions that must be met for the assignment rule to run.
- From the App Launcher, find and select Fulfillment Workspaces.
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Select the workspace you wish to edit.
To use the Fulfillment Workspace to assign rules, the step must already be assigned to a queue with the Step Assignment Method set to Context Based.
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In the Fulfillment Workspace, click
on a fulfillment step, and select Add Fulfillment Task Assignment
Rule.
- Click Add Condition.
- Choose whether the rule is based on a Sales Transaction Item or Fulfillment Line Item.
- Select the resources you wish to evaulute. The resources are either sales transaction or fulfillment line item context tags as defined in DRO context definition.
- Add additional resources to evaluate, if necessary.
- Save your work.
