Design Orchestration with the High Tech Order Orchestration Template
Use the High Tech Order Orchestration Template as a starting point for orders that
combine project work, hardware assembly, software provisioning, billing, and revenue
scheduling.
Required Editions
Available in: Enterprise, Unlimited, and Developer
Editions
The preconfigured template provides technical products, fulfillment steps, dependencies, and
automations for common high tech order scenarios. To install the template, see Install the High Tech Order Orchestration Template.
The template installs these components, which you can adapt to your products and fulfillment
processes.
One group for each product. Each group contains the fulfillment steps that
support delivery and revenue realization
Fulfillment step definitions
The individual steps in each group, including auto tasks, manual tasks, and
assetization steps that perform the fulfillment work
Fulfillment step dependency definitions
The relationships that determine the order in which the fulfillment steps run
within and across groups
Fulfillment workspace
The workspace and workspace items that organize the fulfillment steps in the
workspace designer
Product fulfillment scenarios
The mappings that connect each technical product to its fulfillment step
definition group
Apex classes and flows
Automations for processes such as creating billing schedules, generating invoice
documents, and sending invoice emails
Adapt the products, fulfillment steps, and automations to your business processes.
How the Template Runs
To enable decomposition, create rules that map your commercial products to the technical
products in the template. When an order is submitted, Dynamic Revenue Orchestrator
decomposes its products into the template's technical products. The product fulfillment
scenarios select the corresponding step definition groups and create a plan that preserves
their dependencies.
Users complete manual tasks and milestones in the fulfillment plan. Automated tasks invoke
flows for billing and invoicing. Staged assetization steps create fulfillment assets at the
configured point in the plan. After invoice document generation completes, the final billing
task sends the invoice document to the customer.
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