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Energy & Utilities Cloud
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            Search all of Salesforce Help
            Learn and Explore

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            1. Salesforce Help
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            3. Energy and Utilities

            Learn and Explore

            Understand the features in Agent Console that you need to address your business requirements. Explore the Agent Console data model.

            Required Editions

            Required Editions

            Available in: Enterprise, Performance, Unlimited, and Developer Editions with Energy and Utilities Cloud
            • Features of Agent Console
              Learn how the Agent Console app supports the business operations and needs of Energy and Utility companies.
            • Data Model for Agent Console
              Review the objects in the enhanced data model for Agent Console.
            • Bill of Material
              Refer to the Bill of Material for the Agent Console to understand the components that you need to configure for your business requirements.
             
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