Agent Actions for Energy Tariff Comparison

These are the agent actions available for tariff comparison in Energy & Utilities to run the jobs requested by reps.

Available in: Lightning Experience

Available in: Enterprise, Unlimited, and Developer Editions with the Agentforce for Energy & Utilities add-on

Included Agent Actions

These are the agent actions included in this subagent to run the jobs requested by sales reps.

Included Agent Action	description
Get Fully Priced Products	Gets the fully priced tariff plans for the selected category at the customer's premise, priced against the provided consumption value, service points, and attributes.
Get Tariff Configurations	Gets the tariff configuration for a specified catalog and category to return the catalogs, categories, consumption parameters, and tariff attribute schema.
Get Available Service Points	Gets a collection of available service point records at the selected premise, including market identifiers and distribution regions, to drive category selection, pricing, and enrollment.
Get Customer Service Addresses	Gets a list of active service address records linked to a known customer account.
Submit Customer Enrollment	Submits a tariff enrollment order for a known Energy & Utilities customer using the provided customer details, pricing details, and service points.
Generate Tariff Pricing Request	Generates the pricing request for the Get Fully Priced Products action from the selected fuel category, consumption context, chosen service points, and price-impacting tariff attributes. Emits one service point entry per required fuel (Electricity, Gas, or both for Dual Fuel), each with its consumption details and resolved tariff attributes. Note This action needs to be used in combination with the Get Fully Priced Products action.