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Energy & Utilities Cloud
Agentforce for Cart Operations in Energy & Utilities (Managed Package)

Agentforce for Cart Operations in Energy & Utilities (Managed Package)

Use out-of-the-box Industries CPQ Apex invocable actions and preconfigured flows in Agentforce actions to perform essential cart operations in the Energy & Utilities managed package. This out-of-the-box solution eliminates the need for custom Apex, helps sales reps efficiently manage quotes and orders directly with Agentforce, and improves customer experience.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions with the Agentforce for Energy & Utilities add-on

You can use Agentforce to perform essential cart operations in Energy & Utilities, such as creating an order or a quote, browsing products, adding products to the cart, configuring product fields and attributes, applying adjustments, submitting a draft order, replacing plans for existing assets, disconnecting line items, deleting line items, and applying promotions to a quote or an order. This simplifies the sales processes by ensuring accurate quotes and efficient order capture.

To use invocable actions and flows for cart operations, add these licenses to your org.

  • Industries CPQ
  • Agentforce for Agentforce for Energy & Utilities
 
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