Agentforce for Cart Operations in Energy & Utilities (Managed Package)
Use out-of-the-box Industries CPQ Apex invocable actions and preconfigured flows in
Agentforce actions to perform essential cart operations in the Energy & Utilities managed
package. This out-of-the-box solution eliminates the need for custom Apex, helps sales reps
efficiently manage quotes and orders directly with Agentforce, and improves customer
experience.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions
with the Agentforce for Energy & Utilities add-on
You can use Agentforce to perform essential cart operations in Energy & Utilities, such
as creating an order or a quote, browsing products, adding products to the cart, configuring
product fields and attributes, applying adjustments, submitting a draft order, replacing plans
for existing assets, disconnecting line items, deleting line items, and applying promotions to
a quote or an order. This simplifies the sales processes by ensuring accurate quotes and
efficient order capture.
To use invocable actions and flows for cart operations, add these licenses to your org.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.