Deploy Vlocity Datapacks for Contact Center Console

After you download the Contact Center Console datapacks, migrate them to your Salesforce org.

Before You Begin:

Be sure that you have configured your IDX Workbench environment. See IDX Workbench Configuration for Deployment.
For orgs that use Standard OmniStudio Content and Runtime, download EUC_Console_OSRT_Vlocity_Datapacks.
For orgs that use Standard OmniStudio Content, download EUC_Console_Vlocity_Datapacks.

Create folders and extract the Vlocity datapack.
1. Create a folder on your system named IDX Workbench.
2. Inside the IDX Workbench folder, create a folder named vlocity and a folder named .vlocity.
3. Extract the static resources datapack file in the vlocity folder.
4. From the extracted content in the vlocity folder, move the .yaml project file to the .vlocity folder.
Open IDX Workbench.
Select components to migrate.
1. In the Configure Workspace window, from the Source list, select your repository.
2. From the Target list, select the target org where you want to deploy the components.
3. From the Project list, select the project for your app.
4. Click Save, then click Save again on the Configure Workspace window.
  The components to be migrated are loaded on the left panel.
To migrate the components, click Actions | Migrate.
If the migration fails to move some components, select the ones that failed, then click Migrate again.

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