Create the Emergency Callout Custom Notification Type
Help dispatchers send mobile alerts by creating the custom notification type used for
emergency callouts. The Send Emergency Callout Notifications flow looks up this notification type
by its exact API name.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited editions
with Energy & Utilities - Growth, Field Service for Energy & Utilities, and
Contractors for Energy & Utilities
User Permissions Needed
To create an emergency callout custom notification type:
Customize Application
From Setup, in the Quick Find box, enter Custom Notifications, and
select Custom Notifications.
Click New.
Enter these values.
Custom Notification Name: Emergency Call Out
API Name: Emergency_Callout_Notification
Supported Channels: Select Desktop and Mobile.
Important If the API name doesn't exactly match
Emergency_Callout_Notification, the flow can't find the notification type,
and the callout dispatch fails.
Save your changes.
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