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          Enable Self-Service Portal Features

          Enable Self-Service Portal Features

          Turn on settings in your org that enable the Self-Service Portal's associated features such as Program and Benefit Management and Outcome Management.

          Required Editions

          Required Editions

          Available in: Enterprise, Performance, Unlimited, and Developer Editions with Energy and Utilities Cloud
          User Permissions Needed
          To enable features: Energy & Utilities Objects for Experience Cloud Users

          Before you begin, enable Service Apps.

          1. Enable access to objects related to program and benefit management.
            1. From Setup, in the Quick Find box, enter Benefit, and then select Program and Benefit Management Settings.
            2. Enable Create and manage your programs, benefits, and goals.
          2. Enable access to objects related to outcome management.
            1. From Setup, in the Quick Find box, enter Outcome, and then select Outcome Management Settings.
            2. Enable Create and Manage Outcomes, Indicators, and Impact Strategies.
          3. Allow users to relate a contact for multiple accounts.
            1. From Setup, in the Quick Find box, find and select Account Settings.
            2. Click Edit.
            3. Select Allow users to relate a contact to multiple accounts.
            4. Save your changes.
           
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