Troubleshoot Large Account Sales Management

Deployment of "Energy_B2B_Sales.app-meta.xml" fails due to non existing "DefaultCPQOrderRecordPage" or "DefaultCPQQuoteRecordPage"

To solve this problem, replace DefaultCPQOrderRecordPage with OSE_CPQOrderRecordPage and DefaultCPQQuoteRecordPage with OSE_CPQQuoteRecordPage in the Energy_B2B_Sales.app-meta.xml file.

When you try to create a new multisite quote, an error displays that reads"sfiEnergyConsole_FSAppointmentDetails Integration Procedure is not present"

To solve this problem, you must clear the data source of the sfiEnergyB2bSalesOpportunityActions FlexCard.

From the App Launcher, go to OmniStudio FlexCards. Deactivate the sfiEnergyB2bSalesOpportunityActions FlexCard, and open the FlexCard. In the right panel, click Setup. Under Data Source, set the Data Source Type to None and save your changes. Then activate the FlexCard.

FlexCards display an error that reads "Failed to get rollup module.."

Failed to get rollup module for forceGenerated__flexCard_sfiEnergyB2bsalesAgentTargets___salesforce___1___false: ui.services.exceptions.ServiceException: org.auraframework.throwable.quickfix.DefinitionNotFoundException: No MODULE named markup://c:sfiEnergyB2bsalesAgentTargets found: [markup://forceGenerated:flexCard_sfiEnergyB2bsalesAgentTargets___salesforce___1___false, markup://forcegenerated:flexCard_sfiEnergyB2bsalesAgentTargets___salesforce___1___false_gen]

To solve this problem, you must clear the all custom Lightning Web Components for Large Account Sales Management, clear the browser's cache, and then refresh the page.

Go to Setup > Lightning Components. Filter the list to display components that have names that contain b2bSales. Delete all custom LWCs that have names starting with sfiEnergyB2bsales. Clear your browser's cache, and then refresh the page.

EPC Datapack Deployment Error: CustomPricingPlanStepImpl

While deploying EPC datapack, you may get an error that reads

0mPricingPlan/Default Pricing Plan - Invalid pricing plan implementation name: CustomPricingPlanStepImpl

To solve this problem, deploy the SFDX apex classes first and then deploy the EPC datapack.

Error deploying decisionMatrixDefinition and expressionSetDefinition metadata

salesforce_sfdx/main/default/decisionMatrixDefinition/Utilities_Application_Approval_DM.decisionMatrixDefinition-meta.xml  Matrix cannot be updated/deleted when the associated decision matrix version is enabled.              
salesforce_sfdx/main/default/expressionSetDefinition/Utilities_Application_Approval_Rule.expressionSetDefinition-meta.xml  This Expression Set Version already exists in Active state, Please create a new version and try again.

The error may be caused if the decisionMatrixDefinition (Utilities_Application_Approval_DM) and expressionSetDefinition(Utilities_Application_Approval_Rule) metadata present in zip are already available in the org.

To solve this problem, ignore decisionMatrixDefinition and expressionSetDefinition components in the list, then select rest of the components and deploy them.

Error Deploying Flexipages through VSCode

Visual Studio Code displays an error when deploying flexipages that reads We couldn't retrieve the design time component information for component...:

To solve this problem, use a lower API version used to deploy the component. Open the sfdx-project.json file in Visual Studio Code and set the API verison to 58.0 or below.

Error while opening the New Multisite Quote/Order

To solve this problem, deactivate and then activate all the associated LWC components associated with this OmniScript and FlexCard. For example, in the above scenario we can deactivate and then activate QuoteOrderFlow FlexCard and CPQMultisiteConfigurator OmniScript. Then clear the cache of your browser.

"Invalid Field" error while adding a product to a cart

After you add a product to the CPQ cart, it displays an error that reads "Invalid field Sales_Tax__C..".

To solve this problem, from the Object Manager, open the Quote Line Item object and the Order Item object. Ensure that the "Sales Tax" field is seen in the Fields and Relationships tab. If the Sales Tax field is not displayed, click New to create a new field.

The Contracts table is rendered incorrectly

After you open an account and then navigate to the Contracts tab, the list may appear incorrectly sized.

To solve this problem, follow these steps:

• From Setup, go to Static Resources.

• Click the file newport.

• Right-click View file and then click Copy Link Address. You can save the URL in a text editor in your system.

• From Setup, go to Omni Interaction Configuration.

• Click Edit next to newportZipUrl. If newportZipUrl is not in the list, click New Omni Interaction Configuration to create a new one.

• In Value, enter the URL of the newport static resource that you had copied in Step 3. For example, the URL should look like /resource/1587030785000/vlocity_cmt__newport.

• Clear browser cache.

Service points are not visible on master Order

To solve this problem, you must have access to the Opportunity ID field in the Order object.

From Setup, go to Object Manager and open the Order object. In the Fields & Relationships tab, open the OpportunityId field. Click Set Field-Level Security, then select the Visible checkbox and save your changes.

Not able to update Product quantity in CPQ cart and the quality field displays " # "

To solve this problem, you must edit the cpqConfigureCartItem FlexCard to manually remove the "#" character.

From the App Launcher, go to OmniStudio FlexCards. Open the cpqConfigureCartItem FlexCard, and remove the # character from both the Quantity fields.

When you add a product in the CPQ cart, you cannot edit the attributes of the product

Configure the Cart Customizable Attribute Level in Vlocity CMT Administration. See Enabling Compatibility Using the Cart Customizable Attribute Level Setting.