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          Reference Products

          Reference Products

          Energy and Utilities Cloud provides a suite of sample commodity and non-commodity products designed to increase adoption and accelerate product launches for utility organizations. Product owners can use these pre-configured products to quickly learn how to design and extend Energy and Utilities products using Revenue Cloud. They can also help sales agents quote customers more efficiently.

          Commodity Reference Products

          Commodity reference products represent the core energy and utility offerings that are typically usage-based and foundational to a supplier's business. These samples illustrate various pricing structures and categories.

          Consumer Electricity Category

          The reference product model comes preloaded with a set of sample consumer electricity products.

          Green Energy: This product offers 100% renewable electricity, providing an easy way for customers to reduce their carbon footprint. It is a 12-month term-defined product with Unit Rate (for example, 25.68P/kWh) and Standing Charge (for example, 39.54p/day) as non-orderable cost components.

          • Price-impacting attributes: Distribution Region and Payment Method
          • Product Selling Model: Term Defined - Monthly

          Day Night: This energy plan provides customers with a cheaper electricity rate during nighttime hours. Its non-orderable cost components include Unit Rate Day (for example, 25.68P/kWh), Unit Rate Night (for example, 20.68P/kWh), and Standing Charge (for example, 39.54p/day).

          • Price-impacting attributes: Distribution Region and Payment Method
          • Product Selling Model: Term Defined - Monthly

          Standard Domestic: This energy plan features rates that increase with higher consumption, meaning higher unit rates for higher usage tiers. It's an evergreen, monthly product with non-orderable cost components for Energy Charges (which typically increase in slabs, for example, 0-100 units at a lower rate, 101-300 units at a moderate rate, and above 300 units at a higher rate) and a Fixed Charge that depends on the connection type.

          • Price-impacting attributes: Distribution Region and Payment Method
          • Product Selling Model: Evergreen - Monthly

          Consumer Gas Category

          The reference product model comes preloaded with a set of sample consumer gas products.

          Gas Standard: This is a standard fixed-rate gas product. It is a monthly, evergreen product with non-orderable cost components for Unit Rate (for example, 6.96/kWh) and Standing Charge (for example, 29.54p/day).

          • Price-impacting attributes: Distribution Region and Payment Method
          • Product Selling Model: Evergreen - Monthly

          Consumer Dual Fuel Category

          The reference product model comes preloaded with a set of sample dual fuel products.

          Dual Fuel (Electricity and Gas): This product offers both electricity and gas services. It usually includes a discount for both fuels that can make energy cheaper than separate contracts. It's a monthly, 12-month term-defined product. Its non-orderable cost components include a discounted Unit Rate and Standing Charge for both electricity and gas.

          • Price-impacting attributes: Distribution Region and Payment Method
          • Product Selling Model: Term Defined - Monthly

          Small and Medium Business (SMB) Category

          The reference product model comes preloaded with a set of sample energy products for small and medium businesses.

          SMB Fixed Energy: This product is designed as a competitive offer for businesses aiming to secure optimal prices. This is a term-defined product, typically for 24 months, with the total duration dependent on the Contract Duration field. Its cost components include Day Rate, Night Rate, and Standing Charge.

          • Price-impacting attributes: Credit Score, Green Energy, Payment Method, Minimum Annual Consumption, Maximum Annual Consumption, Distribution Region, Contract Duration, Sales Type, Profile Class, and Broker.
          • Product Selling Model: Term Defined - Monthly

          Commercial Category

          The reference product model comes preloaded with a set of sample commercial energy products.

          Commercial Energy: This product is designed as a seasonal time-of-use offering for commercial class meters. It has a 5-year term and is billed monthly. Its complex cost components include usage rates for Summer Weekday Peak, Summer Weekday Off-Peak, Summer Weekend Peak, Summer Weekend Off-Peak, Winter Weekday Peak, Winter Weekday Off-Peak, Winter Weekend Peak, and Winter Weekend Off-Peak (all with tax included in the price). It also includes Standing Charges, Local Tax, Distribution Tax, and Transmission Tax.

          • Price-impacting attributes: Distribution Region and Payment Method
          • Product Selling Model: Evergreen - Monthly

          Water Category

          The reference product model comes preloaded with a set of sample water products.

          Water (Metered): This product is a metered water product priced per liter (for example, 0.123 per liter). It's a monthly, evergreen product with a usage price at the root level.

          Water (unMetered): This product offers a fixed monthly cost for water, eliminating the need for meter reads. It's a monthly product with pricing based on house size (for example, Small: 23, Medium: 28, Large: 39).

          Waste (unMetered): This product provides a fixed monthly price for waste (sewerage) services. It's a monthly product with a list price (for example, 25).

          Non-Commodity Reference Products

          Non-commodity products, also known as add-on products, are supplementary services or items that can be offered alongside core commodity products or as separate products. These are often one-time charges or recurring subscriptions for additional value. These samples are typically available in a separate catalog.

          Boiler Insurance: This product offers a policy that covers repair or replacement costs in case of a boiler breakdown. Customers can select a monthly (for example, 18.99) or annual (for example, 179.00) payment, both constituting an annual contract with a potential cancellation fee (for example, 40 euro/dollar/pound) if canceled within 12 months.

          • Price-impacting attributes: Not explicitly mentioned in the sources.
          • Product Selling Model: Term Defined - Monthly

          Smart Thermostat: A thermostat that can be connected to a computer to control home heating. It has different ways to connect to tablets or mobile devices, both directly and from a distance. It's a one-time charge product (for example, approx. 199 dollars/euros/pounds).

          • Price-impacting attributes: Not explicitly mentioned in the sources.
          • Product Selling Model: One Time

          Heat Pump: An energy-efficient air-cooled heat pump suitable for residential homes. This is presented as a complex installed product, similar to an EV Charger or Solar Panels. It involves a one-time charge (for example, approx. 4000 dollars/euros/pounds).

          • Price-impacting attributes: Not explicitly mentioned in the sources.
          • Product Selling Model: One Time

          Energy Management: A remote data-driven service designed to report and manage energy consumption. It is charged monthly (for example, 7 dollars/euros/pounds per month).

          • Price-impacting attributes: Not explicitly mentioned in the sources.
          • Product Selling Model: Evergreen - Monthly
           
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