Manage Accounts for Energy & Utilities Customers

Use Contact Center Console to update customer account details including billing, premises, tax, contact information, and shipping information.

• Add an Account for Energy & Utilities Customers
  Learn how to create accounts for new customers, including consumers, businesses, billing, or service accounts.
• Update an Account for Energy & Utilities Customers
  Update the customer account information such as General Account details, Premises details, Billing details, and Tax details.
• Add or Update an Energy & Utilities Customer Contact
  Add new contacts or update existing contacts in the customer's account. You can also assign roles to these contacts such as Primary Contact, Finance Contact, Business User, Technical Buyer, and others.