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          Tariff Comparison for Experience Cloud

          Tariff Comparison for Experience Cloud

          Configure the Tariff Comparison feature to allow customers to compare utility rates and manage their service agreements within the portal.

          • Preconfiguration Steps
            Perform preliminary setup tasks to ensure that catalog categories and attribute bindings are correctly mapped for the Tariff Comparison flow.
          • Tariff Comparison Customer Community Setup Steps
            Configure the back-end flows and system settings required to enable the Tariff Comparison feature for Experience Cloud users.
          • Community Profile Setup
            Create and configure a dedicated user profile with the necessary permissions to access and run flows within the portal.
          • Experience Cloud Setup
            Build your self-service portal and deploy the Tariff Comparison flow component to the site pages.
          • Enable For Community User
            Configure object sharing settings and permission sets to grant external users the rights to view products and create orders.
          • Access the Portal as a Community User
            Verify the setup by logging into the Experience Cloud site directly from the customer's contact record.
           
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