To use the option to skip nonwork days when setting task completion dates, add details
to the default business hours record and for company-wide holidays.
Required Editions
Available in: Lightning Experience
Available in: Automotive Cloud, Consumer Goods Cloud, Education Cloud, Financial
Services Cloud, Government Cloud with Lightning Scheduler, Health Cloud, Manufacturing Cloud,
Nonprofit Cloud, and Public Sector Solutions. View edition
availability.
Set up working days.
From Setup, enter Business Hours in the Quick Find box, then
select Business Hours.
Next to the default record, click Edit.
Set your time zone.
Set your business hours for each working day. To indicate a nonworking day, leave the
day’s start and end time fields blank.
Action Plans considers any day with any amount of working time to be one complete
working day for the skip nonwork days calculation.
Save your changes.
Set up company-wide holidays.
From Setup, enter Holidays in the Quick Find box, then select
Holidays.
Click New.
Add the holiday details.
Do not select Recurring Holiday. Action Plans does not consider recurring holidays when
determining the nonwork days to skip when calculating task completion dates.
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