Deactivate or Reactivate Recurring Schedules for Action Plans
When you create a recurring schedule, it’s activated by default. If you don’t want to
use a recurring schedule, you can deactivate it. Deactivating a recurring schedule stops it from
running until you reactivate it.
Required Editions
Available in: Lightning Experience
Available in: Automotive Cloud, Consumer Goods Cloud, Education Cloud, Financial
Services Cloud, Government Cloud with Lightning Scheduler, Health Cloud, Manufacturing Cloud,
Nonprofit Cloud, and Public Sector Solutions. View edition
availability.
User Permissions Needed
To configure Action Plans:
Action Plans permission set
OR
Modify All Data
Open the action plan for which you want to deactivate the associated recurring
schedule.
On the action plan details page, click the dropdown arrow to view more actions, and then
click Recurrence Schedule.
Select the Deactivate checkbox, and then save your changes.
If you want to reactivate the recurring schedule, open the action plan that contains the
associated deactivated recurring schedule.
On the action plan details page, click the dropdown arrow to view more actions, and then
click Recurrence Schedule.
Deselect the Deactivate checkbox, and then save your changes.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.