Tilpass sideoppsettet for Felles klage ved å legge til feltet Klageoppsummering i detaljdelen. Legg til feltene som kreves for klagsoppsummering.
Nødvendige utgaver
Tilgjengelig i Lightning Experience.
Tilgjengelig i Enterprise og Unlimited Edition der Financial Services Cloud og FSC Service Einstein Add-On er aktivert.
Nødvendige brukertillatelser
For å opprette og redigere sideoppsett:
Tilpasse program
Skriv Objektbehandling i Hurtigsøk-feltet under Oppsett, og velg Objektbehandling.
Søk etter Felles klage i Hurtigsøk-feltet, og velg deretter Felles klage.
Klikk på Felles klageoppsett under Sideoppsett.
Velg Felt fra menyen Felles klageoppsett.
Dra Klageroppsummering til delen Detaljer om offentlig klage.
Lagre endringene.
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