适用于：启用了 Financial Services Cloud 和 FSC Service Einstein 加载项的 Enterprise 和 Unlimited Edition。
所需用户权限
创建和编辑页面布局：
自定义应用程序
在“设置”中的快速查找框中输入对象管理器，并选择对象管理器。
在快速查找框中，搜索公众投诉，然后选择公众投诉。
在“页面布局”部分，单击公共投诉布局。
从“公共投诉布局”菜单中，选择字段。
将投诉汇总拖到“公共投诉详细信息”部分。
保存更改。
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