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Actionable Relationship Center (ARC)
Configure Show Child Records on an ARC Relationship Graph

Configure Show Child Records on an ARC Relationship Graph

Show all child records with a parent record on an ARC Relationship Graph to let your users see relationship data in a single, unified view. When users view the ARC Relationship Graph on a record page, child records automatically show in the same node as the parent node, and users don’t have to click a record to see the child records.

Required Editions

View supported product editions.
User Permissions Needed
To show child records on ARC graphs: View permissions information.

Show child records saves users time. For example, if you have a parent account with multiple related accounts, and you need to show the employees of each related account, turn on Show Child Records setting in the Relationship Graph builder and add contact as the child node. When you view the ARC Relationship Graph on an account, all contacts are shown in the graph.

ARC graph show child records
  1. From Setup, in the Quick Find box, enter Relationship Graphs, and then select Relationship Graphs.
  2. Click New Relationship Graph or edit an existing graph.
  3. Create a new node or select an existing node.
  4. On the Properties tab, select Show Child Records.
    When Show Child Records is turned on, a node can have only 1 child node.
    Show child records ARC graph
  5. Configure the node Properties, Display, and Actions tabs.
  6. Click the child node below the parent node.
  7. Configure the child node Properties, Display, and Actions tabs.
  8. Save your changes.
 
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